スクール運営スタッフ募集
只今ベルリッツでは夕方から夜の時間帯で週3日ほど勤務いただけるスタッフを募集しております。
スクールの顔としお客様対応をしていただきます。
多くのプロフェッショナルなお客様がメインですので、社会経験の有る責任感の強い方をお待ちしております。
弊社での職務は多岐に渡ります。お客様対応、メールや電話でのお問い合わせ対応、その他ソーシャルメディアのアップデートや事務関係等。
詳しくは下記を参照の上、英文CVを弊社までご送付ください。別途面接日をご連絡させていただきます。
ご質問は私、勅使川原までtakako@berlitz.com.au

OFFICE POSITION AVAILABLE

Berlitz needs to hire a professional and responsible person to work in our office covering the afternoon/evening shift 3 days a week, starting from about 5pm and finishing at 9.30pm. The office is based in Pitt Street, in the city, opposite Wynyard Station.

This is a multi-purpose role that involves dealing with customers in person and over the phone or by email. A key part of this includes welcoming customers on their arrival for training lessons, explaining course options for new potential customers, and supporting teachers who are conducting their lessons. You will need to be able to have confident speaking skills with people from different countries.

Admin functions include updating the management database system, arranging teacher schedules, reconciling customer balances and sending reports to head office each month.

This position will start in August, and training is provided as part of a handover with the existing staff who is leaving.

Main tasks:
• Handling any customer enquiries.
• Welcoming new and existing customers who arrive at the office
• Follow-up emails or phone calls with potential customers
• Communicating with teachers to support their needs/schedules

Key requirements:
• Customer service/sales experience essential, especially with corporate and adult customers
• Mature and responsible person who can work independently
• Ability to communicate with adult customers, corporate clients
• Native-level fluency in Japanese and excellent English speaking skills required
• Excellent manner on the telephone – in Japanese and English
• Excellent organisational skills required
• Ability to use social media, online marketing, EDMs, etc.


Please send your CV to: careers@berlitz.com.au as we are arranging interviews during the next 2-3 weeks.