Want to work in the Travel Industry?

Position:

We are currently seeking a Japanese Speaking Tour Coordinator to join our busy Japanese Inbound team based in the Sydney CBD Office. This is an excellent opportunity to gain experience and succeed in the travel industry.

The Company:

JTB is a well established global travel company with a presence in 39 countries. We pride ourselves on providing our customers and clients with the best travel experience possible. Due to expansion and an increase in booking since Covid-19, we are currently recruiting for the position of Tour Coordinator for our Inbound Section in Sydney. This is a multi-skilled role, no day is the same, so flexibility is important.

Key Responsibilities:

Prepare quotes and tour packages for clients in Japan;
Make attractive proposal to JTB Japan as well as other outbound tour company in Japan
Maintain good supplier relations and negotiate prices with Australian providers;
Process travel bookings in the system;
Customer service over the phone and in person assisting travellers.
Advise JTB Japan on Australian tourism attractions and prepare product information;
Provide general support to other team members.
Essential Criteria:

Fluent spoken and written Japanese language skills (professional level);
Knowledge of Australian tourism attractions;
Ability to learn booking systems;
Customer service skills;
Teamwork skills;
Attention to detail;
Travel industry experience.
What we offer:

Working for Japanese Employer of Choice;
Opportunity to utilise your knowledge about Australian tourism and Japanese culture;
Ongoing Training & Development;
Being part of a global corporation with international career progression;
Great City Location;
Various Staff Benefits.
If you are ready for a new exciting challenge and meet the criteria then write a cover letter outlining why you would be good in this role.

Only shortlisted candidates will be contacted.